Refund Policy

SparringCore Return & Exchange Policy

At SparringCore, we stand behind the quality of our gear. If your order isn't quite right, please review our guidelines below to ensure a smooth return or exchange process.

General Policy

All returns and exchanges must be initiated within 30 days of the original invoice date.

  • Defective Products: May be returned for a full refund or a replacement (subject to availability).

  • Shipping Errors: If we sent you the wrong size or product, we will provide an exchange at no additional cost to you.

  • Standard Returns: Orders are subject to a 20% restocking fee.

  • Undeliverable Packages: If an order is returned to us due to refusal or an incorrect address, the original shipping charges will be deducted from your refund.

Non-Returnable Items

To maintain hygiene and quality standards for all martial artists, we cannot accept refunds or exchanges for:

  • Used merchandise (showing any signs of wear or training).

  • Apparel or uniforms that have been washed or worn.

  • Clearance items (all sales are final).

Return Requirements

To qualify for a refund or exchange, items must meet the following "New Condition" criteria:

  1. Unused & Unworn: Items must be in pristine, sellable condition.

  2. Original Packaging: Must include all original tags and retail packaging.

  3. Documentation: You must include your original SparringCore receipt inside the package.

Note: Items that do not meet these requirements will be returned to the sender at their expense, or subject to an increased 30% restocking fee if the customer declines the return shipment.

How to Start Your Return

  1. Request an RMA: Email us at sparringcore@gmail.com to begin the Return Merchandise Authorization process.

  2. Pack Securely: Ensure the product is well-protected. SparringCore is not responsible for items damaged during return transit.

  3. Ship with Tracking: We are not liable for lost or misdelivered returns. We strongly recommend using a trackable, insured shipping service (UPS, FedEx, or USPS Priority) to protect your shipment.

Questions? Reach out to our support team at sparringcore@gmail.com.